The Visbi platform

Your cameras already see it. Visbi makes it operational.

One platform turns the cameras you already have into a single operational read (service, speed, staffing, safety) scored against your standard and delivered as coaching, not surveillance, across every brand and location.

The same engine behind every Visbi solution, QSR to multi-brand groups, tuned to each brand's own standard.

Works with your existing cameras · Processed on-site, shared only as anonymized insight · No facial recognition
V
Visbi Platform · all locations
Live
Service & steps of service
On standard, this shift
94%
Traffic & queues
Wait over threshold
1 location
Staffing
Under count at peak
2 need a hand
Safety & compliance
No flags
All clear
Kitchen & food timing
Connect POS to unlock
With POS
Every brand · every location · processed on-site · anonymized · no facial recognition
The blind spot

Every system says the shift went fine. The floor says otherwise.

The tools you already run each capture a slice: the sale, the checklist, the security feed. None of them see the shift your guest actually had.

The record
Looks like a good shift.
Sales · POS+4% vs last week
SOP checklist · ops app100% complete
Security · cameras0 incidents
The floor
The shift your guest actually had.
GreetMissed on 1 in 5 tables
Lunch line6:10 wait · 3 walked
Section 3Understaffed 7–9pm
Your POS
Sees the sale, not the service: the number, never the reason behind it.
Your checklists
See what was ticked, not what was experienced: said done, not seen done.
Your cameras
Watch for threats, not the floor: security footage, not service.
The missing layer

Visbi is the layer that reads the floor itself.

ObservedScored to your standardTurned into coaching
How it works

Existing cameras in. Anonymized coaching out.

One pipeline, running where your cameras already are. Nothing to rip out, and no cloud full of your floor: the raw video is processed on-site, and only anonymized insight ever leaves.

01
Capture

Your existing cameras

The HD cameras already on your floors: front counter, drive-through, dining room, kitchen. No new camera system.
No rip-and-replace
02
Process

One edge device, on-site

Video is processed locally, on one device per location. Nothing streams to the cloud continuously.
Stays on-site
03
Score

Scored to your standard

Every read (service, speed, staffing, safety) measured against your brand's own standard, not a generic model.
Your standard
04
Coach

Anonymized insight + coaching

Only insight and anonymized proof sync out. Your managers decide what it means; nothing escalates automatically.
Humans decide
What leaves the building
On your premises
Raw video, processed & kept on-site
One edge device per location. No continuous cloud stream, no cloud archive of identifiable people.
Raw footageIdentifiable peopleVideo archive
The only crossing
Leaves
Anonymized insight + proof
Scores, flags, and anonymized proof only. No facial recognition.
SCORE 94%FLAG Queue > 4 minPROOF Anonymized clip
The capability system

One engine. The full read of your floor.

Six pillars, one platform: the same engine behind every Visbi solution, scored against your brand's own standard. Here's the whole read set, and honestly where each read comes from.

Service & Steps of Service
Greet, order, served, hand-off, check: each step scored on what the camera saw, against your standard.
On your cameras
Traffic & queues
Footfall, queue length and wait, and walkaways: flagged in real time when a wait crosses your threshold.
On your cameras
Staffing
Hands needed against predicted traffic, and where a location is under its count. Operational math, never individual monitoring.
On your cameras
Safety & compliance
Slips, crowding, after-hours access: surfaced in real time for a human to act. Not a security or panic system.
On your cameras
Kitchen & food timing
Order-to-serve, accuracy against the ticket, and backlog: the reads your cameras alone can't tie to the order.
Cameras + POS
Trainable to your standard
Cleanliness, resets, spills, and any SOP unique to your brand: trained on your own camera video, not a generic list.
Trained to you
On your camerasCameras + POSTrained to you

Most reads run on the cameras you already have. A few deepen when you connect your POS, and the trainable ones are tuned to your own SOPs. Your Readiness Audit maps exactly what each brand's setup supports, before you commit.

The full read, across every zone of your floor.

Entrance & queue
Queue length · walkaways · wait time
Front counter
Greet time · service steps · speed
Drive-through
Line speed · window time · throughput
Dining room
Table turns · check-backs · pacing
Kitchen
Prep flow · safety · compliance
Trained to your standard

Scored against your standard, not a generic model.

Visbi doesn't grade your floor against an industry average. You set the standard; the platform measures every location against your numbers, and learns the SOPs that make each brand yours.

Your standard · Stackhouse
Set by you
Greet within
from seated / at counter
90s
Speed of service
order to hand-off
7:30
Floor reset
between guests
3:00
Queue wait
flag over threshold
5:00
Change a number, and every location re-scores to the new standard. Your SOPs, not an industry benchmark.
You set the standard
Your thresholds, your steps of service. Visbi measures against your numbers, never an industry average.
Trained on your video
Brand-specific SOPs (cleanliness, resets, your signature service) trained on your own camera footage.
Sharper over time
The more of your floor it sees, the more tuned the read gets to how your brand actually runs.

One platform, tuned to every brand you run, because your standard is the only one that counts.

Privacy & data model

Visibility your team and your guests can trust.

Built to be trusted on the floor, and to hold up to the toughest procurement review. Here's exactly how the data is handled, and the lines we don't cross.

No facial recognition. Ever.

Not a limitation, a design choice. Service is read from what happens on the floor (timing, steps, movement), never from anyone's identity. No demographics, no emotion detection.

Anonymized by design
What leaves is scores, flags, and anonymized proof, never a searchable library of your staff or guests.
About operations, never individuals
Staffing and floor math. We don't rank people; there is no individual performance score.
Humans decide
Visbi surfaces the moment with the evidence. Your managers decide what it means; nothing escalates or disciplines automatically.
Processed on-site
One edge device per location. Nothing streams to the cloud continuously, and no cloud archive of identifiable people.

Coaching, not surveillance, because trust on the floor is the whole platform.

Works with what you have

Your cameras, your POS: no rip-and-replace.

Visbi runs on the cameras already on your walls. We're upfront about what they see today, and honest about the placement it takes to see all of it.

Coverage · on your current camerasMapped in your audit
46%
→ Full coverage
Seen on day onesame cameras, better placement

Your existing cameras typically read about 46% of what Visbi can, on day one. The Readiness Audit maps the placement changes (the same cameras, moved or re-angled) that take you to full coverage. We lead with 46% because we'd rather show you the real starting line.

Existing cameras
The HD cameras already on your floors. No new camera system, no rip-and-replace.
One edge device
A single device per location does the on-site processing. That's the only new hardware, no cloud stream.
Optional
Your POS
Connect your POS to deepen kitchen timing, order accuracy and backlog. Start on cameras alone; add it when you're ready.

The cameras are already there. Visbi makes them operational, without tearing anything out.

Proof

Already live on the floor.

A growing multi-location breakfast-and-brunch brand in North America runs Visbi across its operation today. We keep them unnamed while the deployment matures, but the story is real.

Live today
What Visbi found

In their first weeks, Visbi surfaced a service step consistently missed on specific shifts. Every checklist said it was done. The floor told a different story: not a people problem, a workflow gap nobody could see. Once it was visible, it was fixable.

We keep the client unnamed, with no logo and no identifying metrics, while the deployment matures. Genuine insights only.

Service adherence · by step
PM shift
Greeted
96%
Order taken
95%
Order served
94%
Farewell
71%

The checklist marked it done. On camera, it was met on just 71% of PM shifts, the gap Visbi surfaced.

Illustrative · every step scored against each brand's own standard, by shift and by location.
The honest math
1 step
missed on specific shifts, and no report ever caught it
×
every shift,
every location
it compounds quietly
=
the standard
you set, slipping in the one place no system was looking

Illustrative. Visbi shows you the variance; closing it is your team's coaching, not a guarantee we make.

It starts exactly where their story did: a Readiness Audit on the cameras you already have.

Readiness Audit

Ready to see what's really happening on your floor?

Answer a few questions and we'll map, on the spot, what Visbi can read for your locations on the cameras you already have. No pricing to wade through, no pressure. A real read you keep, either way.

Works with your existing cameras · Processed on-site, shared only as anonymized insight · No facial recognition
FAQ

Common questions about Visbi.

The questions multi-location restaurant and hospitality operators actually ask.

Fast where it counts. For the moments a manager can still change (a safety incident, a queue past your threshold, a guest waiting too long, after-hours access, a kitchen about to fall behind), Visbi flags in real time. Everything else lands within minutes: fast enough to coach the same shift, without burying your team in alerts about moments already over. It's the pace of coaching, not the noise of a security feed.
No. Visbi works with your existing HD cameras, plus one on-site edge device per location. Your Readiness Audit confirms exactly what your current setup can see before you commit, no rip-and-replace.
No. We don't use facial recognition; it's a product principle, not a limitation. Service is read from what happens at the table and from shift and POS data, not from anyone's identity. Everything is processed on-site and shared only as anonymized insight.
Visbi connects to your POS to unlock kitchen timing, order accuracy, and backlog depth. Front-of-house insights (speed of service, queue and wait, walkaways, staffing) run on your cameras, so you can start there and connect your POS whenever you're ready.
No. We measure the service steps and timing (greet, speed, service steps, cleanliness and reset) against your standard, by location and shift. It's operational and staffing math; we don't rank individuals, and there's no individual performance score.
On day one, your existing cameras typically read about 46% of what Visbi can, because of where they happen to point. We say so upfront. Your Readiness Audit maps the placement changes (the same cameras, moved or re-angled) that take you to full coverage. We'd rather show you the real starting line than promise 100%.
Your managers. Flags surface in your dashboard with the moment attached; your team decides what it means and what to do. Visbi surfaces, humans decide; nothing escalates or disciplines automatically.
Video is processed on-site and shared only as anonymized insight. No facial recognition, and what you see is about how the operation runs, never about individuals. We offer staffing math, never individual performance scoring.
Core insights run on your existing cameras from the start. Anything we train to your specific SOPs, we scope with you during the audit; we won't quote a blanket timeline we can't stand behind.
It depends on your locations, cameras, and what you want to see, so pricing comes after your Readiness Audit, when we know exactly what your setup supports.

Still weighing it up? Request a Readiness Audit

Request a Readiness Audit; we map what your existing cameras can see today. Yours to keep, either way.